Privacy Policy
Your privacy is important to us. This policy explains how Keven Shop collects, uses, and protects your personal information.
Last updated: January 2024
Information We Collect
Personal Information
- Name, email address, and phone number when you create an account
- Shipping and billing addresses for order processing
- Payment information (processed securely by our payment partners)
- Order history and preferences
Automatically Collected Information
- Device information (browser type, operating system)
- IP address and location data
- Website usage patterns and preferences
- Cookies and tracking technologies
How We Use Your Information
- Process and fulfill your orders
- Provide customer service and support
- Send order confirmations and shipping updates
- Improve our products and services
- Send promotional emails (with your consent)
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, shipping companies, and email services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- With Your Consent: When you explicitly agree to sharing
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for all data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information
- Employee training on privacy practices
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a portable format
To exercise these rights, please contact us at privacy@kevenshop.com
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage
- Provide personalized content and ads
- Improve website functionality
You can control cookies through your browser settings. For more details, see our Cookie Policy.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date above.
Contact Us
If you have questions about this privacy policy, please contact us:
Email: privacy@kevenshop.com
Phone: +230 5123 4567
Address: 123 Luxury Lane, Port Louis, Mauritius
